UnitedHealth to close Optum Virtual Care amid telehealth decline - Business Insurance (2024)

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    Reprints

    UnitedHealth Group Inc. is closing its Optum Virtual Care telehealth business, with some employees' last day slated for July, PYMNTS reports. The decision comes amid a decline in telehealth usage, with a PYMNTS Intelligence report indicating that consumer participation in telehealth ranged between 30% and 40% from January to July 2022, down from the spike seen during the pandemic years of 2020 and 2021.

    Read more

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    • UnitedHealth to close Optum Virtual Care amid telehealth decline - Business Insurance (2024)

    FAQs

    Is Optum shutting down? ›

    Optum leaders reportedly shared internally that the company would shutter its sizable telehealth business. Parent company UnitedHealth Group said that it would continue to offer telemedicine and remote care options.

    Keep Reading ›
    Is Optum in trouble? ›

    (RTTNews) - Health insurance company UnitedHealth (UNH) and its Optum services division are under investigation by the Department of Justice over anti-trust violations, according to a report by the Wall Street Journal.

    Learn More Now ›
    Who bought out Optum? ›

    Optum has completed its $7.8 billion merger with Change Healthcare. Optum's parent company, UnitedHealth Group, completed the acquisition Oct. 3, which merges Optum with healthcare data and analytics giant Change Healthcare, according to an Oct. 3 press release.

    Tell Me More ›
    Is Optum laying off employees? ›

    UnitedHealth Group subsidiary Optum appears to have laid off a significant percentage of its workforce, Fierce Healthcare has learned, though the full extent of those job cuts remains unclear.

    Explore More ›
    What is the new name for Optum Financial? ›

    Once you've opened a health savings account (HSA) with Optum Bank®, you have access to a number of tools and resources, making it easy to manage your account online. They can help you use your HSA today and help plan for the future. Optum Financial™ is our new name, and Optum Bank® is a part of Optum Financial.

    Read More ›
    What did Optum change to? ›

    EDEN PRAIRIE, Minn., Oct. 3, 2022: Optum, a diversified health services company, announced it has completed its combination with Change Healthcare. The combined businesses share a vision for achieving a simpler, more intelligent and adaptive health system for patients, payers and care providers.

    View More ›
    Is Optum no longer with Aetna? ›

    Aetna and Optum Health Network HMO Medicare Termination eff 1/1/2023. Recently on 12/13/2023, Aetna informed us, their Medicare agents, that Optum Health Network will no longer be in-network for Aetna HMO Medicare plans effective January 1, 2023.

    Know More ›

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